The estimated delivery time for shipments within the United States is within 4-6 business days.
If you are located outside the United States, the estimated delivery time is within 8-10 business days.

All information related to the delivery of your order will be sent directly to the email address registered at the time of purchase.
For this reason, it is very important that you enter your email address correctly, as you will receive all updates regarding your order there.

During peak seasons, such as December, sale periods, or Black Friday, delays in order deliveries may occur.
If your order is delayed and you need it urgently, please email info@maygelcoronel.com. We will gladly help you to verify the status of your order and manage the delivery as quickly as possible.

The time frame to request an exchange or return is 7 business days from the date you receive the item.
If this time is exceeded, unfortunately we will not be able to continue with the process, according to our internal policies. Exchange and Return Policy

Once you receive the return label, you will have 5 business days to send the item back to us.
If after this period the item has not been shipped, is not in transit, or has not been delivered, unfortunately we will not be able to continue with the exchange or return process.

You can find more details at the following link to our Exchange and Return Policy.

To cancel an order, it is recommended to do it within the first 3 days, as this is the estimated time it may take us to ship the order.
The refund for a cancellation may take up to 15 business days to be processed. To request a cancellation and refund, you can send an email to info@maygelcoronel.com.

For exchanges or returns within the United States, the return shipping cost is covered by the company.

If you wish to make an exchange or return and you are outside the United States, you will need to send the package back to us directly so we can assist you with the process. To receive the corresponding information and the shipping address, you can contact us at info@maygelcoronel.com.

Please note that in these cases, we are not responsible for any additional charges, taxes, or extra payments that may occur during shipping or at the time the package is delivered.

If your request corresponds to a refund, please take the following into account:

• Item condition:
  Once we receive the item, it will go through our quality control process. It must be in perfect condition, without signs of use, stains (including makeup), and with its original tags attached.
  If these conditions are not met, we will not be able to process the refund and the item will be sent back to the customer.
  
  
• Allowed quantity:
  A minimum of 1 item and a maximum of 3 items can be returned per request.
  
  
• Applicable deductions:
  From the total amount paid, $90.00 will be deducted, corresponding to shipping costs.
  Additionally, if more than one item is returned, $30.00 will be deducted for each additional returned item.
  
  
• Processing time:
  The refund will be processed within up to 30 business days from the moment the items are received and approved.

If you are not satisfied with your item and wish to make an exchange, you may choose one of the following options:

• Size exchange
• Color exchange
• Style exchange

Please note that the item must be in perfect condition and with all original tags attached. To process the exchange, the item will be reviewed by our quality control team.

If the item shows any alteration, signs of use, or damage, it will be returned to you and we will not be able to proceed with the exchange request.

If your purchase corresponds to a swimsuit, exchanges or returns are not possible. Due to internal policies and hygiene reasons, these items are not eligible for exchanges or refunds.

As a recommendation, before purchasing an intimate garment such as a swimsuit, if you have any questions about your size, you can contact us at info@maygelcoronel.com, and we will gladly assist you in choosing the most suitable option.

To find your ideal size, you can check our size chart, which is available on each product page. SIZE GUIDE

If you have any questions or are unsure about which size is best for you, you can contact us through our WhatsApp or email us at info@maygelcoronel.com. We will gladly help you resolve any questions you may have.

We offer a variety of sizes, which allows you to have more options and ensures that the size you choose fits your body as best as possible.

We offer the following sizes:
XXS / XS
S / M
M / L
XL / XXL